Monday 16 March 2020

COVID-19 update and protocols


Here at Cavell we want to ensure the safety of the residents and your loved ones. We are taking extra precautions to help keep our community safe. We have cancelled all visiting entertainers and volunteers for the time being. Social distancing amongst the residents and staff members is also being encouraged.

In accordance with the guidelines from the public health authorities, anyone who has been out of the country or at the airport is not allowed to enter the building until 14 days has passed upon returning to Canada.

Although you may wish to visit your loved one, we ask that you only do so to drop off any essential items and to limit your time.

1)     All Staff and Visitors must enter via the North Main Entrance. Reception, DO NOT allow access to anyone unless you are there to greet them. (Additional Screening Processes to be Implemented)

2)     Everyone must wash their hands upon entering our community, and regularly during their shift.

3)     Residents must inform a staff member if they are experiencing a fever, new cough or respiratory pain.  (We will provide them with a mask and ask them to self-isolate in their suite.)

4)     Housekeeping has been increased to 7 days a week 8am-8pm. Housekeepers will be cleaning our common areas every hour on the hour.



We are in contact with BC’s public health agencies to help ensure we have the most current information.

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