After two long months of having
limited access to your community, I am pleased to announce our “phase 2”
restart plan. Effective Monday June 8th, our dining area, hair salon and some
recreation programs will resume. Our restart plan follows the Work Safe BC
guidelines and will commence slowly to ensure we can assess and make
changes when necessary to keep everyone safe. This date will also see the
implementation of our new and improved housekeeping routines.
Dining Service will continue
as in the past, with two meal services for both lunch and dinner. New meal
times for 2nd service have been adapted; (1:15pm & 6:15pm) to
allow for additional cleaning and sanitization. Seating arrangement have been
created in consideration of when and who you dined with last. Please understand
not everyone will have their same table or meal times. During our phase 2, a
maximum of two residents will be allowed at each table. Breakfast, and both tea
times will continue to be delivered to your suites until further notice. I will
be informing those of you interested in returning to the dining room of your
meal times next week.
I’m excited to share that
our new shuttle bus is here and we’ll be offering sightseeing tours. Residents
interested in participating in our activity programs and hair salon will now be
required to reserve ahead of time. Like before, a sign-up sheet will be kept at
Reception where residents can confirm their attendance. All activities will
have limited availability due to social distancing requirements.
Our housekeeping services
have undergone a major review and changes have been made to ensure effective
cleaning and sanitization are followed for everyone’s safety. Enhanced cleaning
routines have been adopted with a balanced schedule ensuring services are
available throughout the day seven days a week. Some of you received a letter
informing you of a change in your weekly housekeeping date. I appreciate your
understanding with this request.
Posters and floor graphics
have been placed in our elevators and common areas to help promote social
distancing. You will notice some rooms have occupancy limits; we ask that you
respect these guidelines. Your safety and health are our highest priority.
As we move forward with our
restart plan, I would ask that you all stay vigilant in keeping safe. Please
ensure to wash your hands regularly especially when returning from outside and
report to management if you’re feeling unwell. We continue to screen our staff,
limit visits to essential persons only and encourage you to take advantage of
our in-house grocery list limiting your unnecessary visits to the mall or
crowded stores.
Warm regards,
Brian Svoboda
General Manager
